> ## Documentation Index
> Fetch the complete documentation index at: https://kb.mspprocess.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Removing a Teams app from a client's setup

> 1. Remove the Teams app itself from the customer tenantSign into that customer's Teams admin center (admin.teams.microsoft.com) — or if you have…

### 1. Remove the Teams app itself from the customer tenant

1. Sign into that customer's **Teams admin center** (admin.teams.microsoft.com) — or if you have delegated/GDAP access from MSPP, go through your admin portal.
2. **Teams apps → Manage apps** → search for your MSPP app.
3. Open it → **More commands (…) → Actions → Delete**.

This pulls it from that tenant's app catalog. If the customer has an **app setup policy** pinning it to the sidebar (likely, given the branded portal rollout), also remove it from that policy — otherwise the icon lingers for users even after the catalog entry is gone.

###

### 2. Verify with the customer

1. Confirm end users no longer see the app in **Teams → Apps → Manage your apps**.
2. Confirm no new messages can reach the bot endpoint from that tenant (a quick way to catch orphaned webhook subscriptions).


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