> ## Documentation Index
> Fetch the complete documentation index at: https://kb.mspprocess.com/llms.txt
> Use this file to discover all available pages before exploring further.

# MSP Process

> Guides for setting up and using MSP Process.

Pick a section to get started.

> [card] [AI Service Desk](https://kb.mspprocess.com/msp-process/ai-service-desk/callscribe/callscribe-admin-setup.md)

> [card] [Alpha](https://kb.mspprocess.com/msp-process/alpha/alpha-activity-log-and-usage.md)

> [card] [SMS Messaging](https://kb.mspprocess.com/msp-process/sms-messaging/add-an-sms-channel.md)

> [card] [Identity Management](https://kb.mspprocess.com/msp-process/identity-management/manager-approvals.md)

> [card] [Monitor & Notify](https://kb.mspprocess.com/msp-process/monitor-notify/incidents-alerts/escalation-rules-admin-setup-guide.md)

> [card] [ScheduleAssist](https://kb.mspprocess.com/msp-process/scheduleassist/scheduleassist-admin-setup.md)

> [card] [Settings](https://kb.mspprocess.com/msp-process/settings/setting-up-a-teams-bot-for-use-with-verification.md)

> [card] [How to Articles](https://kb.mspprocess.com/msp-process/how-to-articles/company-policies.md)

> [card] [General Support](https://kb.mspprocess.com/msp-process/general-support/end-user-verification-video-connectwise-pod.md)

> [card] [Client Facing Educational Documents](https://kb.mspprocess.com/msp-process/client-facing-educational-documents/e-mail-template-what-is-end-user-and-tech-verification.md)

> [card] [Free Plan Onboarding](https://kb.mspprocess.com/msp-process/free-plan-onboarding/free-plan-onboarding-autotask.md)

> [card] [Mobile App](https://kb.mspprocess.com/msp-process/mobile-app/dictating-new-tickets-with-the-technician-app.md)


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