Zendesk Integration Setup
Login to your Zendesk admin portal and create an API token as shown below:
Give the API Key a name and click Copy.
Login to MSP Process and Click on Integrations -> PSA Integrations. Click the Add PSA button.
Click on Zendesk
Give the integration a Name, put in the URL for your Zendesk site and the API key and click Submit.
The next screen select your ticket defaults and click Submit.