End User Verification using Secure Data Link

End-user verification with a secure, single-click link can be achieved with either an email or SMS to transmit the secure data link to the client. The follow step is for the secure like via email:

 

Make sure that the client is expecting to see an email from noreply@mspprocess.com and that they click the secure link within the configured time the link is valid (by default, it is set for 5 minutes). The logo, text, signature, and footer are all configurable.

This is what the client will see when they click on the secure link in the previous email. The colors, color gradient and logo are configurable. Once they click on "Validate" the end-user verification process will be complete.

This is what the result will look like from the technician's perspective. Note that the duration that the shields will stay green after successful verification is configurable.

 

The following is the secure link via SMS:

If you click on the Verification History down arrow, you will see the history of verifications for this contact. The number of history entries is configurable:

 

To close the Verification history, click on the "up" arrow.