Contact Update Forms
Customize Contact Update Emails and Text Templates
Customizing Contact Update Form Emails/SMS MessagesYou can customize the Contact Update emails/text messages that are sent to your end-users. Simply…
Customizing Contact Update Form Emails/SMS Messages
You can customize the Contact Update emails/text messages that are sent to your end-users. Simply navigate to the SMS Messaging > Contact Update Settings menu, and then open up the Email/SMS Templates section:
Do NOT remove the $url variable or any formatting as it pertains to the URL. Please only change the wording as removing the URL will remove the link the user will receive.
SMS Template: is the Opt-in Template language that is sent to the user as a text message, if you choose to send an Opt-In form to a mobile/cell number.
PSA Ticket Note Template: This is the note logged to your PSA when an Opt-in form is sent to the user.
Email Subject Template: This is the subject of the Opt-in Email.
Email Header Template: This a header template if you would like to use a header at the top of the Email.
Email Body Template: This is the body of the email and you can use HTML as well to design it.